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Jason Lam

Jason Lam
Senior Consultant, PointAve

Hi Ms. Ly,

Even though we haven’t technically finished the whole process just yet, I wanted to provide you with a testimonial that I hope you will find useful in the future because 1) you definitely earned it and 2) I am confident that the testimonial won’t change your quality in service and the process will still be high-quality and completed smoothly and professionally with my best-interest in mind.

I absolutely recommend Ms. Ly as a real estate agent. From the beginning when I sent her my apartment preferences (location, number of bedrooms, budget, etc.) she provided me with multiple options that captured my interest. All the way until the signing of my contract and even my move-in, she was:

Without me needing to push or ask twice, she continually negotiated the arrangements of our offer in her conversations with the landlord to create the best deal she could for us. She also provided frequent updates without me needing to check up on her.

Her work ethic and attitude made me feel comfortable and positive that I was finding a great place to live in, and she always provided more information than I asked for (or knew to ask for) about the advantages and disadvantages of each option.

Her instructions of next steps to move forward and explanations were clear and easy to understand. She made the whole process of finding and securing an apartment painless and worry-free. She made it as easy as possible for me to get things done and she took as many extra steps as possible so that I would have to do less.

Her ability, attitude, and effort are of such high quality that I would not hesitate to recommend her to any one of my friends because I am confident that they will be taken care of and will be happy work with her. I would 100% work with her again in the future.


Hello, Dang!

As U.S. citizens moving to Hanoi, my partner and I had no idea about how and where to find the right home at the right price.  From the very beginning of our search to the end (and after!), Dang was knowledgeable, attentive, responsive, and courteous.  He spent hours taking us all over our chosen area of Tay Ho to 12 different apartments, waiting patiently as we discussed pros and cons of each one.  After the first day, when we were able to narrow down what we really wanted after seeing a few apartments, Dang responded by modifying his list of apartments we viewed the next day, adding some he thought we might like.  Throughout the process, Dang never pressured us to buy.  His focus was helping us find the best apartment for our needs and budget— not on making a sale.  While we found a beautiful apartment we loved at the bottom of our price range quickly, Dang would have kept taking us to look at houses until we found just the right one.  After we made our selection, Dang arranged for his colleagues to meet us at our new apartment on move-in day to help us settle in and navigate the final paperwork  with us.  Dang is the ultimate professional. We thoroughly enjoyed the process of finding a home in Hanoi because of Dang’s expert facilitation of our process.